Gearbox Payments Research seeks to define the next generation of payment processing solutions for utilities, schools, and local organizations.
We believe that every community deserves efficient and affordable payment technology. We are exploring how local organizations can access cost-effective payment solutions that serve their communities better.
Analyzing fee structures, transaction volumes, and cost burdens across different utility types and customer segments.
Examining how payment regulations, compliance, and state requirements impact utility operations and customer service.
Understanding barriers to digital payment adoption and identifying opportunities for efficiency improvements.
Researching customer preferences, pain points, accessibility needs, and satisfaction with current utility payment options.
Quick answers to help you understand our research and how you can participate.
Tell us about your payment processing challenges and get early access to research findings.
Reach out with any questions or ideas.