Gearbox Payments delivers affordable, accessible billing and payment services for utilities and local governments. Give customers an easy way to pay and manage bills online. Save time, reduce manual work, and increase on-time payments—designed to work for everyone, including customers with disabilities and those on slower internet connections.
Every community deserves modern, accessible billing systems. Gearbox Payments provides affordable solutions that help local organizations collect payments efficiently and serve their communities better.
Our platform is built specifically for the unique needs of local organizations
We keep costs low by eliminating the middleman. Our streamlined billing platform means lower fees than traditional providers, with transparent pricing and no hidden charges.
Manage everything through an intuitive portal. No more physical autopay forms, no manual check processing, no data entry errors. Automate enrollment and reduce administrative overhead.
Autopay enrollment is quick and easy for customers, which means fewer late payments and more predictable cash flow for your organization.
Our platform is optimized for accessibility, including screen reader support and keyboard navigation. Designed to work efficiently even on slower internet connections, ensuring all customers can easily manage their payments.
Enterprise-level security with PCI DSS and NACHA compliance. All payment data is encrypted, tokenized, and stored securely. Regular security audits and fraud monitoring keep your organization and customers protected.
Give customers a mobile-friendly portal to manage payments themselves—no more phone calls for simple updates. Your team gets detailed reporting, payment tracking, and automated notifications.
Simple, streamlined billing and payments in three steps
We integrate with your existing billing system. Setup takes days, not months. Our team handles the technical details.
Your customers enroll in paperless billing and autopay through a simple, secure online portal. No paperwork, no office visits required.
Payments are processed automatically on schedule. You get paid on time, every time, with full visibility through your dashboard.
Pay only for what you use. No hidden fees, no long-term contracts.
Zero onboarding fees, no implementation charges, no integration costs. Get started without upfront investment.
No monthly minimums, no maintenance fees, no platform charges. Just straightforward per-bill pricing.
Competitive per-bill fees covering payment processing, notifications, and online access. Only pay when you process bills.
Quick answers to help you understand how Gearbox works
We specialize in serving utilities, local governments, and other community organizations. Our platform is designed specifically for recurring billing and accepts ACH, debit, and credit card payments.
Most implementations are completed within 2-4 weeks. Our team works closely with you to ensure a smooth transition with minimal disruption to your operations.
Yes. We follow industry-standard security practices and comply with all relevant financial regulations including NACHA ACH rules and PCI DSS standards for card payments. All payment data is encrypted and securely stored.
We support ACH bank transfers, debit cards, and credit cards. Customers can choose their preferred payment method through our secure online portal.
No problem. Many of our customers use Gearbox alongside existing processors. We can work with your team to create a smooth transition plan or run in parallel with your current system.
Savings vary by organization, but our customers typically see lower costs compared to traditional billing providers. Our transparent pricing means you only pay for what you use, with no hidden fees. Plus, you'll save significant time from reduced manual work.
Yes. Gearbox is designed with accessibility in mind. Our payment portal includes full screen reader support, keyboard navigation, and follows WCAG 2.1 accessibility guidelines. The platform is also optimized to work efficiently on slower internet connections, ensuring that all customers—including those with disabilities or limited broadband access—can easily enroll in autopay and manage their payments.
Ready to modernize your billing and give customers a better experience? Let's talk.